Account Manager with extensive business development experience within highly competitive markets. Analytical professional skilled in navigating corporations through periods of accelerated growth. Collaborative communicator focused on building relationships. Rich background managing high-impact communications and campaigns across all channels including email, print, social media, and public relations. Strong knowledge of and experience in the fast-evolving digital marketing arena. Uniquely skilled at locating growth opportunities and securing pivotal deals. Generate consistent results and hit goals while managing high work volume and client expectations. Also skilled in Project Management, Lead Generation, SAAS, Web Development and Graphic Design.
- Focus on expanding new business through cultivating existing clients and exploring new markets
- Exceeded above an average of 120% of Lead Conversion
- Met and exceeded sales goals by maintaining and creating a consistent pipeline above 140%
- Collaborated with sales team to understand client objective, strategies and goals
- Demo and configure platform to meet customers specific needs
- Managed portfolio worth 1.7 million in annual sales
- Responsible for developing, managing and growing Tier 1 accounts based on their ERP, CRM and BI needs.
Recovered dormant accounts adding additional revenue to portfolio
- Partnered with local offices nationally providing clients full suite of services
- Negotiated rates for clients and consultants
- Strategized with team to win market share from competitors
- Designed all digital copy along with the platforms needed to deploy content
- Built network infrastructure for the facility
- Implemented member software with RFID capabilities to access facility 24/7
- Developed SEO strategy to increase monthly member count
- Created and maintained Shopify website and its activities
- Managed PPC campaigns to drive business online and bring brand awareness
- Managed a staff of developers and designers
- Managed book of business worth 700k within the Nevada region
- Met with C Level executives and negotiated proposals and terms
- Created weekly/monthly reports to measure sales and manage monthly budget
- Created RFP response documents for state and local high dollar bids
- Built partnership in January 2014 and developed a national sales team for eCommerce products
- Built a nationwide team, hiring office managers, graphic designers, project managers, etc.
- Developed/Hire personnel, motivated staff to exceed goals, and improved production and sales north of $1.2 million in sales 2014 (year 1), $3.4million in sales for 2015, $5.2million in sales for 2016
- 283% Revenue growth year 2
- 153% revenue increase YOY year 3
- Developed 120+ SMB partnerships within the eCommerce space
- Lead company acquisition end of year 3
- Implemented solutions to maximize company profitability
- Tier 1 – Tier 3 support for client’s solutions and services
- Performed onsite testing of business spectrum
- Traveled daily to clients and organized meetings through outlook
- Managed 500 plus business accounts within Las Vegas Region
- Analyzed market trends to designate store locations.
- Organized and designed layouts for 6 retail locations.
- Developed and executed daily/weekly/monthly training curriculums for new hire and company personnel
- Provided store level support via daily visitation
- Used Microsoft Excel to create weekly/monthly advertisements
- Conducted monthly meetings to overview previous/current month goals/recognition.
- Managed 2 kiosks in the Boulevard Mall
- Kept records of inventory daily/monthly and our stores’ status
- Ranked #1 in sales for rep/manager out of 12 locations month over month each year
- Managed Business customer records
- Promoted a culture of teamwork, excellence and integrity by communicating with employees regarding their performance.
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